INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, we make every effort to ensure that the product images on our website accurately represent the items you will receive. However, due to variations in lighting, screen settings, and fabric patterns, there might be slight differences in color or texture. Rest assured, the quality and design will match what you see on the site.

Where can I view my sales receipt?

You can view your sales receipt in your account under the "Order History" section. After your purchase is confirmed, a detailed receipt will also be sent to your registered email address for your records. If you have any issues locating it, feel free to reach out to our customer support team for assistance.

How can I return an item?

If you're not completely satisfied with your purchase, we offer easy returns within a specified period from the delivery date. To return an item, please visit our 'Returns & Exchanges' page on the website, fill out the return request form, and follow the instructions provided. Ensure the item is unused, with original tags, and in its original packaging. Once the return is approved, you'll receive instructions on how to ship it back. For any assistance, our customer support team is here to help.

Will you restock items indicated as “out of stock?”

We strive to keep our inventory updated, and many of the items marked as "out of stock" will be restocked. To stay informed about restocks, we recommend signing up for our newsletter or enabling notifications for specific products. If an item is a limited edition or discontinued, we’ll notify you as well. Feel free to contact us for updates on restocking availability!

Where can I ship my order?

We offer worldwide shipping, allowing you to receive your order no matter where you are located. During checkout, you'll be able to enter your shipping address, and we will deliver your order to that location. Please note that shipping charges and delivery times may vary depending on your country. For more information on international shipping, feel free to visit our shipping policy page or contact customer support.

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